Communications Officer

Would you like to join a small but mighty charity, working as part of an inspirational team delivering real change for women and girls? We are looking for a Communications Officer who can support us to create and deliver our vital information content to raise awareness of economic abuse.

Reporting to: Information and Content Manager

Location: Home-based

Salary: £28,000 per annum

Contract: Permanent contract. Full-time (37.5 hours per week) or part-time (minimum 30 hours per week). Open to flexible working.

About SEA

Surviving Economic Abuse (SEA) is the only UK charity dedicated to raising awareness of economic abuse and transforming responses to it. Our vision is a world in which all women and girls are economically equal and live their lives free of abuse and exploitation. Economic abuse is a form of coercive and controlling behaviour: 95% of women who experience domestic abuse will experience economic abuse. Not only does it limit their choices and ability to access safety, but it has an ongoing impact. It damages future dreams and aspirations, and, in some cases, it takes lives.

About the role

As Communications Officer, you will support the awareness-raising and influencing functions of the charity. You will be responsible for supporting us to maintain and deliver content via our digital channels. You will help create and update content on our website, including information on economic abuse to support victim-survivors and professionals. Via social media, you will help maximise the reach of our information, alongside supporting us to strengthen our brand identity.

Key responsibilities

Working with Information and Content Manager, you will have responsibilities across three key areas.  

Information content

• Research, write and edit information content that victim-survivors and professionals can rely on to identify economic abuse and to understand the support that is available.
• Support with setting up and maintaining systems to keep victim-survivors’ voices at the heart of information development.
• Work with internal and external subject experts to regularly review and update content.
• Help maximise the reach of SEA’s information content through digital marketing and information-sharing within SEA’s networks.
• Support with producing information in accessible formats.

Website

• Work with page owners across the team to create and update website content, featuring compelling copy written to boost SEA’s search engine ranking.
• Maintenance of pages, documents and assets in WordPress to ensure the continued accessibility of SEA’s website.
• Ongoing improvements to SEA’s website that ensure ease of use for all audiences and improve website performance. 
• Regular audits of website pages to identify areas for improvement and inform plans to update and develop content.

Brand

• Take ownership of ensuring SEA’s brand guidelines and assets are kept up-to-date and are accessible to all team members.
• Develop and maintain branded templates for use across the SEA team.
• Support with implementing the brand across all our channels and ensure the team has all the assets required.
• Edit and proofread reports and website content in line with brand and style guidelines.
• Where capacity allows, provide brand support to team members giving presentations or delivering training.

Social media

The post-holder will be required to dedicate time every week to providing support to the Communications Officer with responsibility for SEA’s social media channels.

• Monitor the channels (Twitter, Facebook, LinkedIn and Instagram) and respond as needed to those who interact with SEA, including victim-survivors and professionals.
• Proactively search for trends and developments that affect victim-survivors of economic abuse and prepare appropriate responses.
• Create and schedule posts and related assets that promote SEA’s work, in particular information content for victim-survivors and professionals.
• Follow safeguarding protocols and procedures, and report safeguarding concerns in accordance with SEA’s safeguarding processes.
• Deputise for the Communications Officer as needed on all social media channels.   

Essential skills and experience

• A commitment to the values and feminist ethos of SEA.
• Excellent written and verbal communication skills.
• Experience of using a website content management system, ideally WordPress.
• Experience of copywriting and editing for different channels and audiences.
• Ability to work collaboratively with colleagues to prepare public-facing content that is clear and accessible.
• Some knowledge and understanding of social media channels.
• Attention to detail, including excellent proofreading skills.
• Ability to work independently in a fully remote environment.

An understanding of issues affecting victims of domestic abuse and an understanding of what economic abuse is would be an advantage, but is not essential, along with any experience of using design tools and programmes.

Working arrangements

This role is home-based, but occasional travel to meetings will be required. A laptop and telephone are provided, and travel expenses are covered. The wider SEA team meets approximately once a month virtually, with in-person meetings every quarter. Due to the nature of our work and this role, appointment will be subject to satisfactory Disclosure and Barring Service (DBS) check and references.

What we offer

• 25 days annual leave, plus 5 wellbeing days
• Flexible working
• Working from home
• Pension contribution
• Reflective practice and Employee Assistance Programme

To apply

Please apply via our online application system. Please also complete our equality and diversity monitoring form.

Closing date for applications: Midnight 13th March

For an informal discussion about the role, please contact Katy Blanchard, Information and Content Manager, [email protected]

Interviews: Interviews will take place during the week starting 27th March in person or virtually, depending on candidates’ location.

Surviving Economic Abuse (SEA) is committed to developing an inclusive team which reflects the diversity of the communities we support. Our culture celebrates diverse voices, and we particularly encourage applications from individuals whose communities are under-represented.

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Surviving Economic Abuse is a registered charity. If you would like to support our work you can make a donation or become a regular giver. Visit our donations page for more information.